Seminar Glasgow 2013

‘new challenges-manage the risks’

Held on Wednesday 13th March 2013.
At the Marriott Hotel, Argyle Street, Glasgow.

Chris Jackson Chair of NASHiCS opened the event, welcomed everyone to Glasgow, and thanked all those who attended.

He welcomed the first speaker:

June Cairns Senior Policy Adviser, Scotland Team HSE Field Operations Directorate.
News views & update from the HSE –review of key topics & current consultations.

June informed the group that 5 million days were lost due to work related ill health/injury and gave further information.

41 work related fatal injuries to residents;
11 to service users;
36% were falls;
17% slips trips and falls;
14 drowning/asphyxiation.

Current enforcement being undertaken in Scotland;
Legionella, bed rails, moving and handling, windows, violence at work, scalding – 3 scalding prosecutions!

She talked about the Review of past HSE campaigns – common sense, common safety – Lord Young – wide ranging not just HSE

Actions arising from this – H&S Consultants register;
Simplified Risk Assessments for low risk environments;
Guidance for SME’s;
RIDDOR changes 3 – 7 days;
P2 L8 being removed;
COSHH ACOP to be revised;
Limit length to ACOP’s to 32 pages;
FFI’s – fees for intervention;
She spoke about the  myth busters;
HSE constantly reviewing guidance;
New Legionella strategy due in 12/13;
Up-date on various other Scottish activities.


There followed a welcome break for refreshments and networking


Chris then introduced
Stuart McKenzie – Intelligence & Methodology Manager, Care Inspectorate.
Returns, notifications, with update on review of National Care Standards
and quality methodology.

Stuart spoke about a 3 year change plan now in year two.
Building new relationships – working with partners
New structure to be implemented from April 13
Unannounced inspections wherever possible.

Spoke about intelligence & risk framework
Spoke about annual return and the associated Gremlins!
Spoke about notifications – had 21k last year, 26% incidents/accidents
Self-Assessment theme/management of risk – They DON’T give feedback
Complaints research
Spoke about the problem of BOGUS inspectors!!!

Brian McKenzie – Assistant Inspector HM fire Service Inspectorate
Update on current news & issues relating to Fire Safety affecting the Care Sector
including the Care Home guides.

Brian spoke about reform of the Scottish Fire Service and new service to be introduced.
Discussed a hot topic – lack of consistency which was well received by the delegates;
Discussed Duty holders and being able to challenge the Chief Fire Officer;
Discussed sheltered housing which is another hot topic;
Care homes;
Common areas of private dwellings;
Care home guidance (practical guidance they had issued);
The progress of addressing the lessons learnt from Rose Park;
He informed delegates of the New Guidance which would be coming out;
Spoke about the QUALITY of fire risk assessors and the Competency Council.

Karen McDonnell – Vice Chair of IOSH and Head of ROSPA Scotland
To be a member or not, the role of associations, & examples for effective partnerships
across the care sector which particularly help the SME’s.

Karen spoke about Associations and Partnerships and how important they are.
She spoke about ENERGY levels – a theme throughout.
Managing occupational road risk
Questioned how many miles employees drive each year.
Free resources available from SCORSA
Spoke about Healthy Working Lives DVD and associated booklet to accompany the DVD. NASHiCS would obtain and distribute copies shortly to Members.
Highlighted the NHS and window restrictors.
Karen promoted that Professional partnerships is the recipe for success.

After Lunch Andy Hollingshead, Vice Chair NASHiCS chaired the event

Andy Introduced Ranald Mair – Chief Executive Scottish Care
Health and Safety in the Care Sector from the Providers’ Perspective:
Current Challenges and Issues.

Ranald explained that there are 940 care homes in Scotland.
He gave an interesting presentation covering a number of topics:-

• Everyone in care should have advice and help they need;
• Self-directed support;
• Care of older people has become bigger in Scotland than care of children;
• Public/media largely negative;
• Whose safety are we talking about?
• Care homes are not prisons;
• Risk aware V risk averse – balancing;
• Safety with normal living;
• His mother of 83 and Bungee jumping;
• Choice, control & independence;
• Cost who pays;
• Level of technology;
• CONSTANT positive H&S Message;
• Who gets kicked when something goes wrong;
• Developing a partnership approach.

Some time was spent in discussion groups considering the points raised by Ranald.




then introduced Lillian McCartney Health and Safety Adviser ARK Housing Managing risks in a dynamic organisation.

Lillian gave an up-date and insight into how Arc Housing manages Health & Safety and what procedures and systems they have;-
• Time & cost
• Lots of overlap
• They have a really good news letter – ‘Your Health and Safety’ – every ¼
• Spoke about H&S checklist
• Stopped mobile phones while driving
• Spoke their Alert information

The day ended with an open forum with the speaker’s panel answering questions posed.

The replies below to some of the questions posed were received the following week from Stuart Mackenzie.

Consistency and Uniformity – Why and how are CI Inspectors not giving providers that as standards are all the same?

It is important for regulators to give deliver a consistent approach especially when giving advice or gather evidence as part of regulatory functions. Sometimes different approaches result from a combination of circumstances however the end result should be clarity of expectations. It is difficult for me to comment fully without knowing the extent to which you refer but I would be happy to speak with anyone who is experiencing consistency issues.

So over to you to contact him with the specific problem. Email at the end of this reply

Medication Reporting
Accident/Incident Reporting- Not clear guidance on what is required to be reported? “Everything and all”

This means all incidents in relation to medication errors and for accidents and incidents the definitions of each are given in the document “Records services must keep and Notifications”

With some internal reporting systems, the CI know about the event before the internal support do.

The Care Inspectorate requests to be notified with 24 hours of a notifiable incident occurring. Internal notifications are an issue for your respective organisations to respond to.

Stuart may be contacted at

Andy then conducted a ‘Wrap Up’ session with several NASHiCS key messages
He wished all delegates a speedy and safe journey home.




He thanked the speakers for their support.

Andy Hollingshead Vice Chair NASHiCS